Karumah PLC Service User Satisfaction Survey

Karumah PLC is interested in your experience of accessing and receiving assistance from the centre. We value your opinion and your feedback will assist us in improving our service.

The information that you provide us with is anonymous and your identity remains confidential. To ensure this please do not put your name on this questionnaire.

Personal Information
Postcode:

What is your gender? Male Female Transgender Intersex

How old are you?: Under 18 18-29 30-39 40-49 50-59 60-69 Over 70

How do you identify your self? Gay Lesbian Bisexual Transgender Intersex Heterosexual Do not wish to identify

What is your main income source? Full time employed Part time employed No income Centrelink benefit Superannuation Other

Are you from a culturally or linguistically diverse (CALD) background?	Yes No

Are you an Aboriginal or Torres Strait Islander?	Yes No


HIV / Hep C Status
Are you HIV+?	Yes No Dont Know

Are you Hep C+?	Yes No Dont Know

About Karumah PLC Services
Please place select option which most accurately reflects your feelings and experiences of Karumah Positive Living Centre (PLC) service.

The Karumah PLC Workers treated me with dignity and respect. Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

Karumah PLC provides social support. Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

Karumah PLC assists me to receive peer support Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

Karumah PLC assists me with referrals to other services. Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

Karumah PLC assists me with information regarding health living. Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

The services I was offered were sufficient for my needs. Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree

I would recommend Karumah PLC to others. Definitely Maybe Neutral Probably not Definitely not

Overall, I would rate the quality of the Karumah PLC as Excellent Good Fair Poor

The main reason I access Karumah PLC is Karumah PLC can still improve its service by I would like to see Karumah PLC offer the following service's not currently offered:
Thank you for taking the time to complete this questionnaire, Karumah PLC values your opinion.